Resume

Résumé

Objective	Computer Specialist Supervisor in Local Area Networks & Customer Support or Software Program Manager
Experience	January, 1997 – December, 2005 (Retired) Defense Finance & Accounting Service (DFAS) Lawton, Oklahoma Computer Specialist - Local Area Network GS0334/11 - GS2210/11 Maintained various file servers running Novell 5.1, Windows, and Exchange for office automation software, print & file services, and email. Install new software, backup servers, recommend and test software, support/train end users, troubleshoot/repair/replace PCs and components as required. Provided Help Desk support approximately 300 end-users and 50 training PCs with on-site help, maintenance, repair and training for software; primarily MS Office 97/2003 and Exchange/Outlook 2000/2003 software, Windows 2000 and Windows XP workstations, and custom accounting software. Serve as liaison between the Lawton Field Site and Operations Management Branch in Ohio and Engineering Platform Team in Florida when resolving network-wide problems and implementing new procedures and projects. Coordinate with DFAS Center in Indianapolis, IN when resolving DFAS policy issues.
	October, 1990 – January, 1997 Communications & Electronics Command, Fire Support Software Engineering Center Fort Sill, Oklahoma Computer Specialist - Software Engineering Analyst/Project Manager GS0334/12 Served as software engineering analyst for multiple tactical computer systems to include Forward Entry Device/Forward Observer System, Initial Fire Support Automated System, Advanced Field Artillery Tactical Data System, TACFIRE, FIREFINDER, and Multiple Launch Rocket System. Reviewed all software requirement documents, proposed changes, and interoperability specifications and coordinated with various government contractors such as Telos, TRW, SAIC, and Litton to ensure interoperability between automated fire control and command and control systems. Served as member of Technology Steering Committee to review, test, and suggest new hardware and software developments in the civilian community. Conducted briefings to US Government officials and commercial contractors on systems requirements and status of ongoing projects.
	August, 1986 – September, 1990 Information Management Office, United States Army Field Artillery School Fort Sill, Oklahoma Computer Specialist - Software Analyst GS0334/11 Tested commercial hardware and software and developed standards for all directorates at the US Field Artillery School. Installed first local area networks at Fort Sill in three major directorates. Established training centers and plans of instruction for computer courses in basic computer skills and office automation software for Officer Basic, Officer Advanced, Warrant Officer, and Non-Commissioned Officer courses, and general end users of all directorates. Wrote computer programs to meet individual requirements of various directorates when no automated solution was commercially available. ** Presented formal briefings to US Field Artillery School Commandant, Fort Sill Post Commander, and other U.S. Government and civilian dignitaries on completed and ongoing projects.
	February, 1987 – June, 1999 Short Term Adult Education Great Plains Area Vo-Tech School, Lawton, OK Computer Software Instructor Taught evening classes to adult students. Classes included multiple versions of WordPerfect, Lotus 1-2-3, Excel, and Novell Local Area Network Administration 3.11 and 4.1. Developed all course materials to include, Lessons Of Instruction, training objectives and goals, and student handouts.
Education	1989–2004 1200+ hours of computer related training to include Microsoft Exchange Administration (5.5/2000/2003), Novell 3.11/4.11/5.1 Networking, Windows 2000/2003 Server Administration, Windows NT/2000/XP desktop operating systems, Microsoft Office 97/2000/2003, and Security in Computer Networks. 80 hours of non-computer training to include Management Thinking Skills, AMA Needs Analysis, Effective Writing, Customer Service, and. Productivity Enhancement Methods.
Interests	Computers and classic 1964-1972 Chevelles
Relocation	Prefer not to relocate from Lawton/Ft. Sill area but might consider some areas of the southwest.
Salary	Negotiable. Relocation allowance required if moving. Assistance in selling current home and purchasing comparable home in new location. Will also consider part time help desk to PC troubleshooting in the Lawton/Ft. Sill area.

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